Comments on: Saying `sorry’ pays off for U. of Michigan Doctors http://www.annarborbiznews.com/2009/07/20/saying-sorry-pays-off-for-u-of-michigan-doctors/ A "Real-time" Voice for Ann Arbor Area Business Sun, 13 Feb 2011 17:11:27 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: sonicman http://www.annarborbiznews.com/2009/07/20/saying-sorry-pays-off-for-u-of-michigan-doctors/comment-page-1/#comment-745 sonicman Wed, 29 Jul 2009 11:05:53 +0000 http://www.annarborbiznews.com/2009/07/20/saying-sorry-pays-off-for-u-of-michigan-doctors/#comment-745 Read this story. Boothman did not apologize to this family. The Hereford family is owed an apology, instead Boothman adds insult to injury. It would be interesting to see the number of cases that Boothman and his hospital admit a mistake and make a genuine apology. http://www.washingtonpost.com/wp-dyn/content/article/2009/07/20/AR2009072002298.html Seems to me this is a brilliant PR strategy by Boothman and the hospital. They publicize that they apologize so when a patient doesn't receive an apology they will think they must have been mistaken. All propaganda, and newspapers by printed these apology stories are helping to spread it. Reporters should check their stories before printing them. WHATEVER happened to being honest because it is the RIGHT thing to do? The US healthcare system is in shambles because of dishonesty. The patients pay the ultimate price. Read this story. Boothman did not apologize to this family. The Hereford family is owed an apology, instead Boothman adds insult to injury. It would be interesting to see the number of cases that Boothman and his hospital admit a mistake and make a genuine apology.

http://www.washingtonpost.com/wp-dyn/content/article/2009/07/20/AR2009072002298.html

Seems to me this is a brilliant PR strategy by Boothman and the hospital. They publicize that they apologize so when a patient doesn’t receive an apology they will think they must have been mistaken.

All propaganda, and newspapers by printed these apology stories are helping to spread it. Reporters should check their stories before printing them.

WHATEVER happened to being honest because it is the RIGHT thing to do? The US healthcare system is in shambles because of dishonesty. The patients pay the ultimate price.

]]> By: William Sleaor http://www.annarborbiznews.com/2009/07/20/saying-sorry-pays-off-for-u-of-michigan-doctors/comment-page-1/#comment-728 William Sleaor Thu, 23 Jul 2009 16:38:20 +0000 http://www.annarborbiznews.com/2009/07/20/saying-sorry-pays-off-for-u-of-michigan-doctors/#comment-728 Gee, U-M always acts like it has integrity. Very sad to see that its doctors--notably William Chandler--not only lie about their dumb mistakes, but doing so endanger the lives of their patients. Gee, U-M always acts like it has integrity. Very sad to see that its doctors–notably William Chandler–not only lie about their dumb mistakes, but doing so endanger the lives of their patients.

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